Frequently Asked Questions

We arrive at your address within 15-20 minutes in Dikmen area. We also serve surrounding districts (Çankaya, Yenimahalle) within 20-40 minutes depending on distance. Times may vary according to traffic conditions but we set off as quickly as possible for emergencies.

Yes, our locksmith services continue 24/7 without interruption. You can call us even at midnight, on weekends or public holidays for emergency locksmith support.

Damage-free opening is possible for most door types. Thanks to our professional equipment and experienced team, we open your door without causing damage. We use the most appropriate method according to the door type. In some special lock systems or very old doors, there may be a risk of damage, in which case we inform you in advance.

Our prices vary according to the type of operation, door/lock type and distance. When you call, you will be given the exact price information after explaining your situation. According to our transparent pricing policy, there are no hidden fees, extra charges or surprise prices. All fees are clearly stated before starting the work.

Yes, we can copy mechanical and remote keys for most car brands. Immobilizer programming and remote coding are also performed. Processing time and price vary according to car brand and model, you can call for detailed information.

Yes, our bicycle repair and maintenance services are seasonal and available during summer months (usually May-September). Only our locksmith services continue during winter months.

We repair all types of bicycles including city bikes, mountain bikes (MTB), road bikes, hybrid bikes, children's bikes and electric bicycles. For electric bicycles, we only deal with mechanical parts, special service is recommended for electronic systems.

After making an appointment, we receive your bicycle at the appointed time. Simple operations (brake adjustment, gear adjustment, tire replacement, etc.) are usually completed within the same day. Operations requiring part replacement or more comprehensive work may take 1-3 days.

Yes, we provide workmanship warranty for our jobs. There is a 30-day workmanship warranty for adjustment operations. Replaced parts are covered by manufacturer warranty and a warranty certificate is provided.